US Patent Issued to GOOGLE on Jan. 13 for "System(s) and method(s) for enabling a representative associated with an entity to modify a trained voice bot associated with the entity" (Swiss Inventors)

ALEXANDRIA, Va., Jan. 13 -- United States Patent no. 12,526,247, issued on Jan. 13, was assigned to GOOGLE LLC (Mountain View, Calif.).

"System(s) and method(s) for enabling a representative associated with an entity to modify a trained voice bot associated with the entity" was invented by Matthew Sharifi (Kilchberg, Switzerland) and Victor Carbune (Zurich).

According to the abstract* released by the U.S. Patent & Trademark Office: "Implementations are directed to enabling a representative associated with an entity to quickly and efficiently modify a voice bot associated with the entity. The voice bot can be previously trained to communicate with user(s) on behalf of the entity through various communication channels (e.g., a telephone com...