ALEXANDRIA, Va., June 6 -- United States Patent no. 12,282,743, issued on April 22, was assigned to GICRM AI LLC (Palo Alto, Calif.).
"Autonomous conversational AI system without any configuration by a human" was invented by Amol Kelkar (Redmond, Calif.), Nikhil Varghese (San Francisco), Chandra Khatri (San Francisco), Utkarsh Mittal (Foster City, Calif.), Nachiketa Rajpurohit (San Mateo, Calif.), Peter Relan (Atherton, Calif.) and Hung Tran (Foster City, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Described herein is an Autonomous Conversational AI system, which does not require any human configuration or annotation, and is used to have multi-turn dialogs with a user. A typical Conversational AI s...