US Patent Issued to General Electric on June 10 for "Systems and methods for improved interruption and resumption management" (California, Wisconsin, Pennsylvania, Illinois Inventors)

ALEXANDRIA, Va., June 18 -- United States Patent no. 12,327,208, issued on June 10, was assigned to General Electric Co. (Schenectady, N.Y.).

"Systems and methods for improved interruption and resumption management" was invented by James Gualtieri (Glenshaw, Pa.), Ann Trumble (Mequon, Wis.), Sean P. O'Connor (San Francisco) and Audrey Clarke (Chicago).

According to the abstract* released by the U.S. Patent & Trademark Office: "Interruptions of user activity can cost time and money for organizations. Improved technology is needed for interruption and resumption management. A communication engine can monitor the task state of a user, receive an incoming matter, analyze the incoming matter with a classification model, compare the analyzed in...