ALEXANDRIA, Va., July 30 -- United States Patent no. 12,374,144, issued on July 29, was assigned to Fortinet Inc. (Sunnyvale, Calif.).
"Artificial intelligence for real-time e-mail sentiment analysis for brand protection" was invented by Carl Mark Windsor (San Jose, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "An e-mail is detected as being sent or received. The e-mail can be identified as a customer interaction. The e-mail is scanned to determine a sentimental value using artificial intelligence. Responsive to the sentimental value exceeding a sentimental threshold, a network security audit or other action can be performed on the user and the user device using the sentimental value as a factor in d...