ALEXANDRIA, Va., Dec. 9 -- United States Patent no. 12,493,906, issued on Dec. 9, was assigned to FMR LLC (Boston).
"Cross-system recommender" was invented by Bernard Kleynhans (Cambridge, Mass.), Serdar Kadioglu (Somerville, Mass.) and Ramesh Baral (Durham, N.C.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method for generating cross-channel recommendations for a customer includes receiving customer data associated with the customer, content data, and clickstream data; encoding the content data using a text encoder, the encoding resulting in content embeddings; encoding the clickstream data using a clickstream encoder, the encoding resulting in clickstream embeddings; providing the content data, the cli...