ALEXANDRIA, Va., July 16 -- United States Patent no. 12,361,030, issued on July 15, was assigned to Fidelity Information Services LLC (Jacksonville, Fla.).
"Systems and methods for automatic change request management using similarity metric computations" was invented by Ranadhir Ghosh (Maharashtra, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods for managing change requests are disclosed. A system for managing change requests may include a memory storing instructions and at least one processor configured to execute instructions to perform operations including: receiving, from a client device, a change request; routing the change request to a first similarity determination pipeline, b...