US Patent Issued to ExlService Holdings on Jan. 27 for "Adaptive communication platform using reinforcement learning" (Indian, American Inventors)

ALEXANDRIA, Va., Jan. 28 -- United States Patent no. 12,536,551, issued on Jan. 27, was assigned to ExlService Holdings Inc. (New York).

"Adaptive communication platform using reinforcement learning" was invented by Puneet Murarka (Gurgaon, India), Daniil Yakimenko (Newtown, Pa.), Sagain Saowaluck (Apex, N.C.), Dugald E. Wilson (Raleigh, N.C.), Prithviraj Dutta (Assam, India), Garvit Airen (Rajasthan, India), Vaibhav Sharma (Rajasthan, India), Anuj Singh (New Delhi) and Sachin Subhash Chandran Nair (Kerala, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A platform implements tensor-based reinforcement learning for communication channel optimization. Using an audio data feed, the platform generates a se...