US Patent Issued to EMC IP HOLDING on April 8 for "System and method for identifying and remediating unanswered queries in application resolution reports" (Indian Inventors)

ALEXANDRIA, Va., April 9 -- United States Patent no. 12,271,907, issued on April 8, was assigned to EMC IP HOLDING COMPANY LLC (Hopkinton, Mass.).

"System and method for identifying and remediating unanswered queries in application resolution reports" was invented by Shelesh Chopra (Bangalore, India), Vasanth D. Sathyanaraya (Bangalore, India), Parminder Singh Sethi (Punjab, India) and Akanksha Goel (Haryana, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method for managing applications includes obtaining an application resolution report from an administrative system, wherein the application resolution report comprises a customer query and a response, applying a neural network algorithm on a set of ...