ALEXANDRIA, Va., June 19 -- United States Patent no. 12,333,471, issued on June 17, was assigned to Edera L3C (Washington).
"Change management system and method" was invented by Kevin Carr (Milford, Conn.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method, computer program product, and computing system for initiating a bespoke journey concerning a business process transition event; providing information concerning the bespoke journey to a plurality of recipients participating in the business process transition event; enabling a virtual chatbot as a point-of-contact concerning the bespoke journey; and gathering information from the plurality of recipients concerning the bespoke journey via the virtual ch...