ALEXANDRIA, Va., Oct. 28 -- United States Patent no. 12,455,808, issued on Oct. 28, was assigned to Dell Products LP (Round Rock, Texas).

"Duplicate incident detection using dynamic similarity threshold" was invented by David C. Sydow (Merrimack, N.H.), Anil Kumar Koluguri (Durham, N.C.), Jeremy Denis White (Londonderry, N.H.), Shobhit Nitinkumar Dutia (Westborough, Mass.) and Duhita Mulky Avinash (Melrose, Mass.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods, apparatus, and processor-readable storage media for duplicate incident detection using a dynamic similarity threshold are provided herein. An example computer-implemented method includes obtaining a request including information associated with...