US Patent Issued to Dell Products on June 17 for "Proactive service requests for forecast storage system failures" (Massachusetts Inventors)

ALEXANDRIA, Va., June 19 -- United States Patent no. 12,332,971, issued on June 17, was assigned to Dell Products LP (Hopkinton, Mass.).

"Proactive service requests for forecast storage system failures" was invented by Owen Martin (Hopedale, Mass.) and Ramesh Doddaiah (Westborough, Mass.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Streaming machine telemetry (SMT) event counters are placed in critical code paths of software executing on a storage system. Each monitoring interval the values of the SMT counters are reported. When a critical error occurs on the storage system, a time series set of SMT counters from a set of previous monitoring intervals is labeled with the error type and used as a training e...