ALEXANDRIA, Va., July 23 -- United States Patent no. 12,367,113, issued on July 22, was assigned to DELL PRODUCTS LP (Round Rock, Texas).
"Proactive auto-correction to reduce dispatches at customer environment" was invented by Sirisha Karnam (Bangalore, India), Vishnu Karrotu (Hyderabad, India), Akash Lokesh (Bangalore, India) and Anson Thomas (Pflugerville, Texas).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system can collect system logs from a computer, and store the system logs in data storage of a cloud computing platform. The system can instruct the cloud computing platform to structure and analyze the system logs. The system can, based on the analyzing, determine a probability of a failure of a com...