US Patent Issued to Dell Products on July 15 for "System and method for managing automatic service requests for workload management" (Indian Inventors)

ALEXANDRIA, Va., July 16 -- United States Patent no. 12,360,857, issued on July 15, was assigned to Dell Products LP (Round Rock, Texas).

"System and method for managing automatic service requests for workload management" was invented by Mahantesh Ambaljeri (Bangalore, India), Shelesh Chopra (Bangalore, India) and Gururaj Kulkami (Bangalore, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method for managing a client environment includes obtaining a notification for an auto-generated service request, wherein the auto-generated service request is associated with an issue with the client environment, in response to the notification: obtaining metadata associated with the auto-generated service request, ...