US Patent Issued to Dell Products on July 1 for "Callhome classifier with instantaneous log collection and contextual log analysis" (Indian Inventors)

ALEXANDRIA, Va., July 3 -- United States Patent no. 12,346,195, issued on July 1, was assigned to Dell Products LP (Round Rock, Texas).

"Callhome classifier with instantaneous log collection and contextual log analysis" was invented by Kumaravel Palanisamy (Bangalore, India), Rashmi Shashidhar (Bangalore, India), Kiran Kumar Grandhi (Bangalore, India) and Vijay Srinivasan (Bangalore, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method comprising: detecting an event that is indicative of an error that has occurred in a first computing system; identifying a subsystem and an object that are associated with the event; identifying one or more log files that are associated with the subsystem and object; ...