US Patent Issued to Conversational AI on July 22 for "Automated analysis of computerized conversational agent conversational data" (British, American Inventors)

ALEXANDRIA, Va., July 23 -- United States Patent no. 12,367,342, issued on July 22, was assigned to Conversational AI Ltd (Saltford, Great Britain).

"Automated analysis of computerized conversational agent conversational data" was invented by Darren Ford (Saltford, Great Britain), Allison Adams (Chicago), Alice Kerly (Bristol, Great Britain), Allan Osmond (Bath, Great Britain) and Joe Yelland (London).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method for automated qualitative analysis of computerized conversational agent (CCA) conversational data. In an embodiment, the system comprises a system configuration manager for establishing CCA characteristics and factors to be included in analyses, ...