ALEXANDRIA, Va., March 12 -- United States Patent no. 12,248,523, issued on March 11, was assigned to Content Square SAS (Paris).
"Frustration scoring system" was invented by Mengzhu Liu (Paris), Mohammad Reza Loghmani (Paris) and Philipe Moura (Paris).
According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods provide for deriving values for a set of features, for each session of a plurality of sessions that each comprise one or more actions performed by a given user on one or more webpages of a website. The systems and method further provide for generating an initial frustration score for each session of the plurality of sessions by analyzing the set of features for each session of the plurality of s...