US Patent Issued to Conduent Business Services on Jan. 28 for "System and method for automated processing of speech using machine learning" (Indian Inventor)

ALEXANDRIA, Va., Jan. 29 -- United States Patent no. 12,211,494, issued on Jan. 28, was assigned to Conduent Business Services LLC (Florham Park, N.J.).

"System and method for automated processing of speech using machine learning" was invented by Ashwin Subramanyam (Bangalore, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Automated systems and methods are provided for processing speech, comprising obtaining a digitally-encoded speech representation corresponding to a telecommunication interaction, wherein the digitally-encoded speech representation includes at least one of a voice recording or a transcript derived from audio of the telecommunication interaction; obtaining a digitally-encoded data set ...