US Patent Issued to Comcast Cable Communications on Dec. 16 for "Interactive voice response selection" (Indian Inventor)

ALEXANDRIA, Va., Dec. 16 -- United States Patent no. 12,500,980, issued on Dec. 16, was assigned to Comcast Cable Communications LLC (Philadelphia).

"Interactive voice response selection" was invented by Ganesh Narayanan (Tamilnadu, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems, apparatuses, and methods are selecting an interactive voice response option are described. An interactive voice response system may provide a message that is associated with interactive voice response options. The interactive voice response system may provide a prompt to provide an input to select at least one of the interactive voice response options. Selection of an interactive voice response option may be based on t...