US Patent Issued to CHEP Technology on Aug. 12 for "Computer-based method for initiating communication with a prospective customer, and communications system" (German Inventor)

ALEXANDRIA, Va., Aug. 12 -- United States Patent no. 12,387,245, issued on Aug. 12, was assigned to CHEP Technology Pty Ltd. (Sydney).

"Computer-based method for initiating communication with a prospective customer, and communications system" was invented by Marco Pannicke (Cologne, Germany).

According to the abstract* released by the U.S. Patent & Trademark Office: "A computer-based method for initiating communication with a prospective customer by means of a beacon (14) installed on a shop floor (12) is disclosed. The following steps are provided: detecting that a smart device (22) is approaching the beacon (14); transmitting a chat invitation signal to the smart device (22); receiving a chat confirmation signal; and launching a chat on...