ALEXANDRIA, Va., June 6 -- United States Patent no. 12,284,318, issued on April 22, was assigned to CHENGDU QINCHUAN IOT TECHNOLOGY Co. LTD. (Chengdu, China).
"Method, internet of things system, and medium for smart customer service management of smart gas call center" was invented by Zehua Shao (Chengdu, China), Yaqiang Quan (Chengdu, China), Xiaojun Wei (Chengdu, China), Bin Liu (Chengdu, China) and Yuefei Wu (Chengdu, China).
According to the abstract* released by the U.S. Patent & Trademark Office: "The present disclosure provides a method, an Internet of Things system, and a medium for smart customer service management of a smart gas call center. The method includes: obtaining gas usage data; generating, based on the gas usage data, ...