US Patent Issued to CDW on Feb. 10 for "Account manager virtual assistant using machine learning techniques" (Illinois, Colorado Inventors)

ALEXANDRIA, Va., Feb. 11 -- United States Patent no. 12,548,053, issued on Feb. 10, was assigned to CDW LLC (Vernon Hills, Ill.).

"Account manager virtual assistant using machine learning techniques" was invented by Yuxi He (Boulder, Colo.), Yuqing Chen (Evanston, Ill.), Sunrito Bhattacharya (Chicago), Rajat Swaroop (Wheeling, Ill.) and Gregory Tomezak (Buffalo Grove, Ill.).

According to the abstract* released by the U.S. Patent & Trademark Office: "An account manager virtual assistant computing system includes a processor and a memory storing instructions that when executed cause the system to receive a message, process the message using a quote classification machine learning model, generate a response including price information, and p...