US Patent Issued to Capital One Services on Oct. 21 for "System and method for proactive intervention to reduce high cost channel usage" (District Of Columbia, Maryland Inventors)

ALEXANDRIA, Va., Oct. 28 -- United States Patent no. 12,452,197, issued on Oct. 21, was assigned to Capital One Services LLC (McLean, Va.).

"System and method for proactive intervention to reduce high cost channel usage" was invented by Scott Karp (Washington) and Erik Mueller (Chevy Chase, Md.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Embodiments disclosed herein generally relate to a system and method for proactively generating an intervening message for a remote client device in response to an anticipated user action. A computing system receives one or more streams of user activity. The one or more streams of user activity include interaction with a server of an organization via an application execut...