US Patent Issued to Capital One Services on Oct. 14 for "Computer-based systems and/or computing devices programmed for role-based authentication during customer service sessions; and methods of use thereof" (Massachusetts, Virginia Inventors)

ALEXANDRIA, Va., Oct. 21 -- United States Patent no. 12,445,448, issued on Oct. 14, was assigned to Capital One Services LLC (McLean, Va.).

"Computer-based systems and/or computing devices programmed for role-based authentication during customer service sessions; and methods of use thereof" was invented by Kevin Osborn (Newton Highlands, Mass.), Francis Ogbennah (Arlington, Va.) and Anita Eradla (Ashburn, Va.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A computer-implemented method includes detecting a communication session established between a first computing device of a first user and a second computing device of a second user; generating session identification information for the communication session...