US Patent Issued to Capital One Services on March 18 for "Queue management based on biometric authentication" (Maryland, Virginia Inventors)

ALEXANDRIA, Va., March 19 -- United States Patent no. 12,255,892, issued on March 18, was assigned to Capital One Services LLC (McLean, Va.).

"Queue management based on biometric authentication" was invented by Jeffrey Brown (Reston, Va.) and Clayton Johnson (Edgewood, Md.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method performed by a user device may include obtaining biometric information relating to a user of the user device using a biometric sensor of the user device; determining that the biometric information is valid; generating a biometric indicator indicating that the biometric information is valid; providing a request for a callback from an entity, wherein the request includes the biometric i...