US Patent Issued to Capital One Services on March 18 for "Methods and arrangements to adjust communications" (Virginia, Illinois Inventors)

ALEXANDRIA, Va., March 19 -- United States Patent no. 12,254,386, issued on March 18, was assigned to Capital One Services LLC (McLean, Va.).

"Methods and arrangements to adjust communications" was invented by Fardin Abdi Taghi Abad (Champaign, Ill.), Austin Grant Walters (McLean, Va.), Jeremy Edward Goodsitt (McLean, Va.), Reza Farivar (McLean, Va.), Vincent Pham (McLean, Va.) and Anh Truong (McLean, Va.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Logic may adjust communications between customers. Logic may cluster customers into a first group associated with a first subset of synonyms and a second group associated with a second subset of the synonyms. Logic may associate a first tag with the first group...