ALEXANDRIA, Va., June 4 -- United States Patent no. 12,321,375, issued on June 3, was assigned to Capital One Services LLC (McLean, Va.).
"Techniques and components to find new instances of text documents and identify known response templates" was invented by Joerg Rings (Chicago), William Thomas Romano (Riverview, Fla.) and Andre Gatorano (Palatine, Ill.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed are examples of a system, techniques and non-transitory computer-readable storage medium that enable the selection of a response document template for generating an appropriate response to notification document. Respective components may generate an electronic document from the notification document. ...