ALEXANDRIA, Va., June 19 -- United States Patent no. 12,335,435, issued on June 17, was assigned to CAPITAL ONE SERVICES LLC (McLean, Va.).
"Machine learning dataset generation using a natural language processing technique" was invented by Jeffrey Rule (Chevy Chase, Md.), Kaitlin Newman (Washington) and Rajko Ilincic (Arlington, Va.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A server can receive a plurality of records at a databases such that each record is associated with a phone call and includes at least one request generated based on a transcript of the phone call. The server can generate a training dataset based on the plurality of records. The server can further train a binary classification model ...