US Patent Issued to CAPITAL ONE SERVICES on July 8 for "Systems and methods for generating customized customer service menu" (California, Pennsylvania Inventors)

ALEXANDRIA, Va., July 9 -- United States Patent no. 12,355,916, issued on July 8, was assigned to CAPITAL ONE SERVICES LLC (McLean, Va.).

"Systems and methods for generating customized customer service menu" was invented by Jose Moreno (Berkeley, Calif.), Jonatan Yucra Rodriguez (Allentown, Pa.), Andrew Veenstra (San Francisco) and Vu Nguyen (Pittsburg, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed embodiments may include a method that includes receiving profile data associated with a user, the profile data comprising a first phone number, receiving browsing data from a user device associated with the user, storing the browsing data with a store time, receiving a phone call from the first p...