US Patent Issued to Capital One Services on July 29 for "Transcript tagging and real-time whisper in interactive communications" (Virginia, Florida, Ohio Inventors)

Posted On: 2025-07-30

ALEXANDRIA, Va., July 30 -- United States Patent no. 12,374,324, issued on July 29, was assigned to Capital One Services LLC (McLean, Va.).

"Transcript tagging and real-time whisper in interactive communications" was invented by Anup Shirodkar (Glen Allen, Va.), Thomas Zahorik (Charlottesville, Va.), Matthew C. Ford (North Chesterfield, Va.), Miguel De La Rocha (Richmond, Va.), Sara R. McDole (Midlothian, Va.), Robert L. Scholtz III (Midlothian, Va.), Raghav Sahai (Plain City, Ohio), Kevin T. Shaffer (North Chesterfield, Va.), Trent F. Hodges (Richmond, Va.), Avinash Kawale (Glen Allen, Va.) and David Aber (Winter Garden, Fla.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed herein are system, method...

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US Patent Issued to Capital One Services on July 29 for "Transcript tagging and real-time whisper in interactive communications" (Virginia, Florida, Ohio Inventors)