US Patent Issued to Capital One Services on Jan. 27 for "Systems and methods for using clustering models to manage resources for processing messages" (Indian, American Inventors)

ALEXANDRIA, Va., Jan. 28 -- United States Patent no. 12,537,785, issued on Jan. 27, was assigned to Capital One Services LLC (McLean, Va.).

"Systems and methods for using clustering models to manage resources for processing messages" was invented by Lavanya Gowlla (Bangalore, India), Lavanya Raja (Bangalore, India), Priyam Jain (Bangalore, India), Puneet Goyal (Bangalore, India), Ajay Syamaladevi (Bangalore, India), Aniruddh Premdas (Bangalore, India) and Roshni Singh (Plano, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods for using clustering models to manage resources for processing messages are described herein. For example, the system may receive first messages from users. The sy...