ALEXANDRIA, Va., Jan. 20 -- United States Patent no. 12,531,827, issued on Jan. 20, was assigned to Capital One Services LLC (McLean, Va.).

"Systems and methods for real-time, intelligent, and coordinated messaging for inter-application communications using these dynamic requests" was invented by Manikandan Rajaram (Ashburn, Va.) and St. John Graham P. Hill (Great Falls, Va.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods for a dynamic communication coordination system based on intelligent and personalized communications. For example, as opposed to a conventional routing system, where the router receives a communication and determines an intended recipient as defined by the communication, ...