US Patent Issued to Capital One Services on Feb. 3 for "System and method for incorporating risk related topics into chatbot functionality" (New York, New Jersey, Virginia Inventors)

ALEXANDRIA, Va., Feb. 3 -- United States Patent no. 12,541,649, issued on Feb. 3, was assigned to Capital One Services LLC (McLean, Va.).

"System and method for incorporating risk related topics into chatbot functionality" was invented by Jennifer Kwok (Brooklyn, N.Y.), Casey Han (New York), Daniel E. Miller (Brooklyn, N.Y.), Dan Lin (Arlington, Va.), Esther Uhri Cho (Hoboken, N.J.), Alexander Mireles (Clifton, Va.) and Phoebe Atkins (Midlothian, Va.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method employs a chatbot into which a user can input an inquiry/question regarding a risk related topic is disclosed. The user can obtain an answer to the inquiry. The system and method can receive, via...