US Patent Issued to Blue Boat Data on Feb. 4 for "System and method for in-store customer feedback collection and utilization" (Canadian, American Inventors)

ALEXANDRIA, Va., Feb. 5 -- United States Patent no. 12,217,277, issued on Feb. 4, was assigned to Blue Boat Data Inc (New York).

"System and method for in-store customer feedback collection and utilization" was invented by Hamed Ahmadi (Burnaby, Canada) and Parinaz Vahabzadeh (Albany, N.Y.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system for managing customer feedback regarding a product or service is disclosed, particularly, at a point-of-sale location. The system includes a backend system and a frontend system wherein feedback from a customer regarding the product or service is collected using the frontend system. The feedback is transmitted to the backend system where one or more sales or business ...