ALEXANDRIA, Va., June 4 -- United States Patent no. 12,323,375, issued on June 3, was assigned to Block Inc. (Oakland, Calif.).
"Contextual communication routing methods and systems" was invented by Gabor Angeli (Redwood City, Calif.), Pei Xuan Lee (Burlingame, Calif.) and Jason Purdy (Alameda, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Contextual routing and/or management of communications is described. Server(s) of service provider can receive a first communication via a first communication channel. The first communication can be associated with a first service offered by the service provider and with a merchant identifier of a merchant that is an intended recipient of the first communication. T...