ALEXANDRIA, Va., Sept. 10 -- United States Patent no. 12,412,030, issued on Sept. 9, was assigned to Bank of America Corp. (Charlotte, N.C.).
"Utterance building to convey user input to conversational agents" was invented by Krithika Viswanathan (Chennai, India), Amit Mishra (Chennai, India), Pravin Kumar Sankari Bhagavathiappan (Kanyakumari District, India) and Niharika Marisetti (West Godavari, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system receives an input from a user, where the input indicates a request to perform one or more tasks. The system generates a plurality of utterances from the input. Each utterance indicates a different operation. The system determines a sequence of the operati...