US Patent Issued to Bank of America on Sept. 30 for "System and method for cross-domain and cross-linguistic knowledge-reinforced user servicing" (Indian Inventors)

ALEXANDRIA, Va., Sept. 30 -- United States Patent no. 12,431,135, issued on Sept. 30, was assigned to Bank of America Corp. (Charlotte, N.C.).

"System and method for cross-domain and cross-linguistic knowledge-reinforced user servicing" was invented by Saravanan Balasubramanian (Chennai, India), Durga Prasad Kutthumolu (Hyderabad, India) and Venkata Karthik Ryali (Hyderabad, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method includes generating a metaverse session, a first avatar of a first user, and a virtual advisor avatar. The first user is allowed access to the metaverse session using the first avatar. A voice query of the first user is received and analyzed to determine a preferred language/d...