US Patent Issued to Bank of America on Oct. 7 for "Communication session interruption and dynamic learning system" (Indian, American Inventors)

ALEXANDRIA, Va., Oct. 8 -- United States Patent no. 12,438,983, issued on Oct. 7, was assigned to Bank of America Corp. (Charlotte, N.C.).

"Communication session interruption and dynamic learning system" was invented by Nipun Mahajan (Lawrenceville, N.J.), Amit Mishra (Chennai, India), Yogesh Raghuvanshi (Pennington, N.J.), S. B. Pravin Kumar (Nagercoil, India), Balaji Sugumar (Chennai, India), Yaksh Kumar Singh (Uttar Pradesh, India), Sushil Golani (Charlotte, N.C.) and Stephanie Ann Hammond (Newark, Del.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Arrangements for machine learning-based dynamic learning are provided. In some examples, audio data associated with a plurality of calls may be received and a...