ALEXANDRIA, Va., June 17 -- United States Patent no. 12,314,124, issued on May 27, was assigned to Bank of America Corp. (Charlotte, N.C.).
"System and method for resolving a system alarm" was invented by Vasuki Anand (Chennai, India) and Rajesh Agarwal (Chennai, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system includes a memory and a processor configured to detect that a first alarm associated with a first software application has been triggered and determine one or more root causes associated with the first alarm. The processor accesses a plurality of data containers from the memory and, for each of the root causes, searches the data containers for a same or similar root cause that was previou...