US Patent Issued to Bank of America on March 25 for "Multi-computer tool for tracking and analysis of bot performance" (North Carolina, Delaware Inventors)

ALEXANDRIA, Va., March 26 -- United States Patent no. 12,260,361, issued on March 25, was assigned to Bank of America Corp. (Charlotte, N.C.).

"Multi-computer tool for tracking and analysis of bot performance" was invented by Nye W. Allen (Charlotte, N.C.), Desmond Ebanks (Matthews, N.C.) and Sunil Melam (Middletown, Del.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Aspects of the disclosure relate to intelligent bot performance tracking and analysis. A computing platform may receive a work queue of items to be processed using a bot. The computing platform may receive, in real-time with processing of the work queue using the bot, metadata associated with the work queue. Based on the metadata, the computing...