ALEXANDRIA, Va., Jan. 20 -- United States Patent no. 12,531,819, issued on Jan. 20, was assigned to Bank of America Corp. (Charlotte, N.C.).
"Personalized artificial intelligence chatbot" was invented by Manoj Shankar (Bothell, Wash.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Apparatus and methods for an artificial intelligence/machine learning ("AI/ML") chatbot personalized to a user are provided. The apparatus and methods may include a personalized AI/ML chatbot on a server receiving one or more financial records about a user. The personalized chatbot may analyze the one or more records. The personalized chatbot may determine one or more financial services to present to the user based on the financial ...