US Patent Issued to Bank of America on Feb. 18 for "Deep learning system" (Texas Inventor)

ALEXANDRIA, Va., Feb. 19 -- United States Patent no. 12,229,663, issued on Feb. 18, was assigned to Bank of America Corp. (Charlotte, N.C.).

"Deep learning system" was invented by Viju Kothuvatiparambil (Plano, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system for determining intents associated with human utterances at a voice response system is provided. The system may involve a machine learning classifier and a deep learning classifier. The machine learning classifier may receive labeled training data. The labeled training data may be sample utterances. Each sample utterance may be assigned an intent. The intent may be the label of the utterance. The intent may be included in a predefined plura...