US Patent Issued to Bank of America on April 22 for "System and method for generating an expandable pool of virtual agents to provide solutions in a metaverse" (Indian Inventors)

ALEXANDRIA, Va., June 6 -- United States Patent no. 12,284,317, issued on April 22, was assigned to Bank of America Corp. (Charlotte, N.C.).

"System and method for generating an expandable pool of virtual agents to provide solutions in a metaverse" was invented by Prabhakaran Balasubramanian (Vellore, India), Amit Mishra (Chennai, India), Anantharajan Srinivasarangan (Chennai, India), Subburathinam Krishnan (Chennai, India), Siva Kumar Peesapati Venkata (Hyderabad, India) and Vamshi Krishna Jutur (Hyderabad, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system for generating an expandable pool of virtual agents to provide solutions in a virtual environment comprises a call center server in communica...