ALEXANDRIA, Va., Nov. 25 -- United States Patent no. 12,483,523, issued on Nov. 25, was assigned to Avaya Management LP (Durham, N.C.).
"Systems and methods for providing digital assistance relating to communication session information" was invented by Ghanshyam Asaram Baheti (Pune, India), Harshal Ramesh Gawande (Pune, India) and Ajay Jagdish Talreja (Pune, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods of providing data to users during or after audio and/or text communication sessions are disclosed. Systems and methods of the present disclosure include receiving text, audio, and/or other data from one or more past or currently occurring communication sessions, receiving a text and...