ALEXANDRIA, Va., Aug. 12 -- United States Patent no. 12,388,727, issued on Aug. 12, was assigned to Atera Networks Ltd (Tel Aviv, Israel).
"Information technology (IT) powered by artificial intelligence (AI)" was invented by Oshri Moyal (Yavne, Israel), Bar Maltabashi (Rehovot, Israel) and Elad Shmuel Elram (Sansana, Israel).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system for automatically resolving information technology (IT) issues, comprising a plurality of client devices each executing a respective local IT assistance agent, and one or more remote servers communicatively coupled to the plurality of client devices via one or more network and adapted to execute an IT assistance engine. The IT assist...