ALEXANDRIA, Va., March 12 -- United States Patent no. 12,250,110, issued on March 11, was assigned to AT&T Intellectual Property I LP (Atlanta).
"Subscriber feedback mechanism for real-time network service upgrade" was invented by Sridhar Narahari (Milpitas, Calif.), John Gibbons (Ballston Lake, N.Y.) and Michael Satterlee (Clifton Park, N.Y.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Architectures and techniques are presented that provide an improved mechanism for a subscriber entity to report to a network provider a network issue that affects the performance of an application that uses a service provided by the network provider. The improved mechanism can enable fine granularity with respect to the net...