ALEXANDRIA, Va., Jan. 28 -- United States Patent no. 12,538,109, issued on Jan. 27, was assigned to Assurant Inc. (New York).

"System, method, apparatus, and computer program product for providing mobile device support services" was invented by Cameron Hurst (Asheville, N.C.) and Stuart Saunders (Lakewood, Ohio).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and...