US Patent Issued to Anonymous Coach on March 18 for "Automated complaint hotline processing system and method with privacy protection and computerized analytics" (New Jersey Inventor)

ALEXANDRIA, Va., March 19 -- United States Patent no. 12,254,010, issued on March 18, was assigned to Anonymous Coach Inc. (Green Village, N.J.).

"Automated complaint hotline processing system and method with privacy protection and computerized analytics" was invented by Timothy Purnell (Morristown, N.J.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Automated system and method for processing online idea submissions (with crowdsourcing and anonymity functions), formal complaints and anonymous complaints. The system receives and processes registration information, creates a unique coding entry, and generates an associated keyword database. When the system receives input data from a user, it utilizes the uniqu...