US Patent Issued to AMERICAN EXPRESS TRAVEL RELATED SERVICES on May 20 for "Optimizing user task schedules in a customer relationship management platform" (Arizona Inventors)

ALEXANDRIA, Va., June 16 -- United States Patent no. 12,307,396, issued on May 20, was assigned to AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY INC. (New York).

"Optimizing user task schedules in a customer relationship management platform" was invented by Hector Flores (Phoenix), Abhishek Jain (Phoenix), Robin Jain (Phoenix), Yogaraj Jayaprakasam (Phoenix), Srinivas K. Kumandan (Chandler, Ariz.) and Jordan Meyerowitz (Phoenix).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods for optimizing user task schedules in a customer relationship management (CRM) platform is disclosed. In one example, a system comprising a computing device and a cache. The computing device is configured to generat...