ALEXANDRIA, Va., June 4 -- United States Patent no. 12,321,868, issued on June 3, was assigned to AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY INC. (New York).
"Fulfilling requests through a registry of virtual agents" was invented by Man Mohan Sugathan (Phoenix), Deepanshu Bhatia (Phoenix), Andrew J. Trujillo (Phoenix) and Dirk White (Phoenix).
According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed are various embodiments for fulfilling requests through a registry of virtual agents. A request can be received from a first virtual agent. An intent corresponding to the request can be identified, and a second virtual agent associated with the intent can be identified. An identifier for of the second virtual...