US Patent Issued to Amazon Technologies on Oct. 14 for "Communication escalation for a communication session" (Washington, California, Illinois, Maryland Inventors)

ALEXANDRIA, Va., Oct. 21 -- United States Patent no. 12,445,506, issued on Oct. 14, was assigned to Amazon Technologies Inc. (Seattle).

"Communication escalation for a communication session" was invented by Siddhartha Shankara Rao (Seattle), Ryan Steven McHarg (Seattle), Giridhar Kalpathy Narayanan (Sammamish, Wash.), Courtney Brian Schuett (Bloomington, Ill.), Abitha Padmanabhan (Cupertino, Calif.), Ajaykumar Selvaraj (Bothell, Wash.), Curtis Gill Hartmann (Kensington, Md.) and John Joseph Dunne (Bremertom, Wash.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Context data may be received corresponding to a first communication session that includes a first user and a second user that joins the first communic...